The Floor / Terms of Service

Terms of Service.

Effective · September 1, 2025
These Terms of Service govern your use of the website operated by 昆明多玛发商贸有限责任公司 (Kunming Duomafa Trading Co., Ltd.) ("the Company," "we," "us"), East 2nd Ring Road 290, 1-PL, Panlong District, Kunming, Yunnan, China, and the general conditions of the retail services we provide. By accessing this website, you agree to these terms.

1. Nature of This Website

This website is provided for general informational purposes — describing our floors, shops, and how to reach the store. Nothing on this site constitutes a binding offer or product listing. Purchases are made in-store subject to in-store pricing and availability.

2. Retail Services

All sales are retail transactions governed by store policy and applicable consumer law. Pricing, availability, and condition of goods are confirmed at the point of sale. In the event of a conflict between these Terms and a signed agreement, the agreement controls.

2.1 Fittings and Alterations

Fitting and alteration services are subject to store scheduling. Altered items are non-returnable except as required by consumer-protection law.

2.2 Specialty Items

Bridal gowns, fur, leather, and costume items may have additional conditions — deposits, appointment requirements, and care instructions — disclosed at the point of sale.

2.3 Returns and Exchanges

Return and exchange policies are posted in-store and stated on the receipt — the window, condition requirements, and refund method are set by store policy subject to consumer law.

3. Pricing

All prices are in the currency stated in-store and are subject to change without notice. Prices marked on tags govern over website descriptions.

4. Intellectual Property

All content on this website — including text, graphics, layout, and design — is the property of the Company or its licensors and is protected by copyright. You may view and print pages for personal, non-commercial use only.

5. Acceptable Use of This Website

You agree not to: (a) use the website for any unlawful purpose; (b) submit false or misleading inquiries or business information; (c) attempt to gain unauthorized access to systems; (d) interfere with the operation of the website; or (e) misrepresent your identity or intentions.

6. Disclaimer of Warranties

This website is provided "as is" and "as available" without warranties of any kind, express or implied. Goods are sold in-store subject to consumer-protection law; this website itself creates no warranty regarding goods.

7. Limitation of Liability

To the maximum extent permitted by law, the Company's aggregate liability arising from or related to this website shall not exceed one hundred dollars. Liability for goods is governed by applicable consumer law and store policy. In no event shall the Company be liable for indirect, incidental, consequential, special, or punitive damages arising from use of this website.

8. Indemnification

You agree to indemnify and hold harmless the Company from claims, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of this website, or your provision of inaccurate information.

9. Third-Party Sites

This website may contain links to third-party websites for convenience. The Company does not endorse and is not responsible for the content, products, or practices of any third-party site.

10. Governing Law and Disputes

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute arising from these Terms or use of this website shall be resolved in the courts located in Kunming, Yunnan, and the parties consent to their jurisdiction.

11. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Failure to enforce any right or provision is not a waiver of that right or provision.

12. Changes to These Terms

We may revise these Terms from time to time. The current version will be posted on this page with its effective date. Continued use of the website following a revision constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms should be directed to:

  • 昆明多玛发商贸有限责任公司 (Kunming Duomafa Trading Co., Ltd.)
  • East 2nd Ring Road 290, 1-PL, Panlong District, Kunming, Yunnan, China
  • Email: d.miller@zfeizhoat.shop
  • Phone: +1 737 770 5006