Privacy Policy.
1. Scope of This Policy
This policy applies to personal information collected from visitors to this website, store customers, and individuals who communicate with us by email or telephone. It does not apply to third-party websites or services linked from this site.
2. Information We Collect
2.1 Information You Provide
- Contact details: name, email address, telephone number, and (for deliveries) mailing address.
- Request data: information needed to answer stock and fitting inquiries — item, size, occasion, and preferences.
- Customer records: purchase history, fitting notes, alterations, and correspondence.
2.2 Information Collected Automatically
- Technical data: IP address, browser type and version, device information, referring URLs, and pages visited.
- Usage data: date and time of visits and pages viewed.
2.3 Information We Do Not Collect
This website does not process payments online and does not store payment card numbers.
3. How We Use Information
- Responding to stock and fitting inquiries;
- Processing purchases, fittings, and alterations;
- Maintaining customer records and purchase history;
- Communicating about stock, orders, and store events;
- Complying with retail, consumer, and record-keeping obligations;
- Protecting the security and integrity of our website and systems.
We do not sell personal information, and we do not share customer details with third parties for marketing.
4. How We Share Information
- Store staff: floor staff and fitters handling your request or purchase;
- Service providers: vendors performing functions on our behalf — website hosting, email delivery, file systems — under confidentiality obligations;
- Legal obligations: when required by law, consumer-protection authorities, or enforceable government request;
- Protection of rights: when necessary to protect the rights, property, or safety of the company, our customers, or others;
- Business transfers: in connection with a sale or reorganization, subject to continued protection of the information.
5. Fitting and Alteration Records
Fitting measurements, alterations, and preference notes are customer records — used to serve the customer at future visits and retained as long as the customer relationship continues or as required by law.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected — including customer and transaction records — after which it is securely destroyed or anonymized.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Cookies and Analytics
This website may use cookies and similar technologies for essential functionality and aggregate usage analysis. You may configure your browser to refuse cookies; core site content remains accessible without them.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to request access to the personal information we hold about you;
- The right to request correction of inaccurate information;
- The right to request deletion, subject to legal retention obligations;
- For California residents, the rights provided under the California Consumer Privacy Act (CCPA), as amended, including the rights to know, delete, and correct, and the right not to be discriminated against for exercising these rights.
To exercise these rights, contact us at d.miller@zfeizhoat.shop or +1 737 770 5006. We will verify your request and respond within the time required by applicable law.
10. Children's Privacy
This website is directed to adults. We do not knowingly collect personal information from children under the age of 13 online. Children's purchases are made by parents or guardians in-store.
11. Third-Party Links
This website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes take effect constitutes acceptance of the revised policy.
13. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
- 昆明多玛发商贸有限责任公司 (Kunming Duomafa Trading Co., Ltd.)
- East 2nd Ring Road 290, 1-PL, Panlong District, Kunming, Yunnan, China
- Email: d.miller@zfeizhoat.shop
- Phone: +1 737 770 5006